Last updated: 4/30/25
Welcome to our website. These Terms of Service (“Terms”) govern your access to and use of our website, services, and any content, functionality, or materials made available through it (collectively, the “Services”). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.
1. Use of Services
You may use our Services only for lawful purposes and in accordance with these Terms. You agree not to use the Services:
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In any way that violates any applicable federal, state, local, or international law or regulation.
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To exploit, harm, or attempt to exploit or harm others.
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To interfere with the proper working of the Services or introduce malicious content.
We reserve the right to refuse access to the Services at our sole discretion.
2. Intellectual Property and Copyright
All content, features, and functionality on the Services—including text, code, graphics, logos, images, and designs—are the intellectual property of Neutrino Design, LLC or its licensors and are protected by copyright and other applicable laws. You may not copy, reproduce, distribute, or create derivative works without written consent.
All client logos, trademarks, and visuals shown on our website or portfolio are the property of their respective owners. Display does not imply ongoing partnership, endorsement, or active collaboration.
3. Time & Materials and Project Estimates
Unless expressly stated otherwise in a written agreement, all work performed by Neutrino Design, LLC is billed on a time and materials basis. While we may provide estimates or scopes for planning purposes, all estimates are non-binding and subject to change based on evolving project needs, timelines, or technical complexity.
No verbal or written communication shall constitute a binding offer unless formalized in a mutually signed agreement.
4. Marketing Metrics and Client References
From time to time, we may reference performance estimates such as total app downloads or user reach. These are aggregated figures based on internal data across multiple platforms and projects, and are provided for illustrative purposes only. We make reasonable efforts to ensure their accuracy, but cannot guarantee their precision or applicability to future engagements.
We may also list clients based on:
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Direct contracts;
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Work conducted through agency or subcontractor roles.
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Relationships established by current or former team members.
These listings are not a guarantee of current affiliation or endorsement.
5. Results Disclaimer
Any statements regarding outcomes (e.g., traffic increases, conversions, sales growth) are examples from past projects and are not guarantees of results. Individual outcomes may vary based on numerous factors outside our control, including client implementation, market conditions, and third-party platforms.
6. External Links
Our website may contain links to third-party websites or services. These are provided solely for user convenience. We do not control and are not responsible for the content, accuracy, or availability of external sites. Accessing them is done at your own risk.
7. Acceptable Use
You agree not to:
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Attempt to gain unauthorized access to our systems or those of others.
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Use the Services to transmit spam, malware, or infringe on third-party rights.
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Scrape, crawl, or harvest data from the site without express written consent.
Any such activity may result in termination of access and potential legal action.
8. Modifications
We reserve the right to change, suspend, or discontinue any part of the Services at any time. We may also revise these Terms from time to time. Updated versions will be posted with a revised effective date. Continued use constitutes acceptance of the revised Terms.
9. Governing Law
These Terms are governed by and construed in accordance with the laws of the Commonwealth of Virginia, without regard to conflict of law principles. Any disputes shall be resolved exclusively in the courts located in Montgomery County, Virginia.
10. Contact
For questions about these Terms, please contact us at Legal@neutrinodesign.com.